Shipping & Returns

All orders ship from our Toronto studio within 1-2 business days though this may be longer during sales and holidays.

Free shipping is available on orders $200 CAD or more, and this discount is applied automatically at checkout. 

 Where do you ship?

We ship within Canada and the USA. 

Due to the new international tax law requirements, we will only be shipping internationally through our Etsy shop.

All customs charges incurred are the responsibility of the buyer. Of Elizabeth Studio is not responsible for any delays after your order has shipped. This includes delays due to customs and weather. 

Lost Parcels

If your package is marked as delivered but you haven't received anything, contact 

Do you accept returns?

No, all sales are final. Please take care in reading the product descriptions. 

If any items in your order are missed, incorrect, or damaged, contact us within 14 days of delivery to

Due to the nature of our PDF patterns, they are final sale as well.